Company Description
Yewale Amruttulya Pvt.Ltd, popularly known as Yewale Chaha, is a renowned brand that has won the hearts of Pune and is now aiming to expand its presence across Maharashtra, India, and the world. The company's vision is to serve Yewale Chaha to tea lovers worldwide, with a focus on delivering the best quality and excellent service. The Yewale family, comprising the next generation, is dedicated to making Yewale Tea an exceptional brand through hard work, unmatched taste, and teamwork.
Role Description
This is a full-time on-site role for a Call Center Executive at Yewale Amruttulya Pvt.Ltd's Pune location. The Call Center Executive will be responsible for providing excellent customer support and service through effective communication in a contact center environment. They will also play a role in sales activities to promote the Yewale Chaha brand.
Qualifications
- Customer Support and Customer Service skills
- Effective Communication skills
- Experience working in Contact Centers
- Sales skills
- Ability to handle and resolve customer complaints
- Strong interpersonal skills
- Positive attitude and a customer-focused mindset
- Flexibility to work in shifts
- Proficiency in regional languages could be beneficial
