Call Center Executive

Position Overview: A Customer Care Executive is responsible for providing excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. Proficiency in Tamil, Telugu, Malayalam, and Kannada is essential.

• Key Responsibilities:

Respond to customer inquiries via phone, email, chat, and social media in Tamil, Telugu, Malayalam, and Kannada.

• Resolve customer complaints professionally.

Maintain high customer satisfaction through effective communication.

• Document and report customer interactions.

Stay updated on products, services, and company policies.

• Qualifications:

High school diploma or equivalent; bachelor's degree preferred.

• Experience in customer service.

Proficiency in Tamil, Telugu, Malayalam, and Kannada.

• Excellent communication and problem-solving skills.

Ability to handle stressful situations calmly.

• Proficiency with customer service software.

• Skills:

Strong communication and empathy.

• Technical proficiency.

Multitasking and patience.

• Fluency in Tamil, Telugu, Malayalam, and Kannada.

• Work Environment:

Office setting or remote work, depending on company policy.

• Fast-paced environment.

Job Types: Full-time, Permanent, Fresher

Pay: From 14,

• 00 per month
  
  Jadwal:
• Day shift

Tunjangan:

• Flexible schedule

Paid sick time

• Paid time off

Upah Tambahan:

• Commission pay

Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)

tele sales: 1 year (Preferred)

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person

• Speak with the employer*

+91 8013507631
Application Deadline: 31/07/2024
Expected Start Date: 01/08/2024