Managing large volumes of inbound and outbound calls promptly.- Following call center scripts when handling various topics.
Identifying customer needs, clarifying information, researching issues, and providing solutions.
- Seizing opportunities to upsell products.
Building sustainable relationships with customers.- Keeping records of conversations in a comprehensible way.
Frequently attending educational seminars to improve knowledge and performance.
Job Types: Full-time, Fresher, Permanent
Benefits:
Schedule:
Education:
- Higher Secondary(12th Pass) (Required)
Language:
Location:
- Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person
