Call Center Executive

Job Description: Customer Service Executive Agent

Role: Executive Agent

Education: High School Certificate (HSC) or Graduate

Experience: Minimum 6 months of experience in an international call center

Salary: 25,000 to 30,000 per month

Shifts: Rotational shifts, must be comfortable with evening and early shifts

Responsibilities:

- Handle customer inquiries and resolve issues via phone, email, and chat.

- Provide exceptional customer service and maintain high customer satisfaction.

- Accurately document customer interactions and follow up as needed.

- Adhere to company policies and procedures.

- Collaborate with team members to achieve performance targets.

Requirements:

- Excellent communication skills in English.

- Strong problem-solving abilities.

- Ability to work in a fast-paced environment.

- Flexibility to work rotational shifts, including evenings and early mornings.

Join our dynamic team and contribute to delivering top-notch customer service to our international clients!

Job Type: Full-time

Pay: 15,

• 00 - 30,000.00 per month
  
  Schedule:
• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)

* tele sales: 1 year (Preferred)

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person