- Accountable for strategic, end-to-end design of global KYC processes driving data reuse and automation throughout the workflow
- Leading / facilitating virtual process modelling workshops, responsible for graphically representing how business is done (as-is) or how business is to be done (to-be) across a business unit, country, regions or globally, using BPMN2.0 and applying the banks modelling standards
- Defines, measures, and explores current state processes to agree areas for simplification, standardisation and/or automation using methodologies such as Lean Six Sigma
- Determine migration tollgates including dependencies on data strategy; screening rationalisation & performance; Event Driven Review effectiveness; Implications of Account Activity Review; Requirements on Preventative Controls; Fulfilment effectiveness.
- Validate the regulatory and policy environment through partnership and syndication of plans, partnering with technology and business stakeholders to define implementation options and roadmap
- Devise impact assessment of approach in collaboration with Process Optimisation /Management, Product Owners and Production Steering stakeholders
- Provide fact-driven root cause analysis and hypotheses based on data analysis to discover areas that need improvements
Your skills and experience
- Prior experience and subject matter expert in Client Lifecycle / KYC
- Must have strong organisation skills, a proactive approach with the ability to work under pressure and within tight deadlines with no loss of accuracy with an ability to work independently, attention to detail and can multi-task
- Ability to conduct problem solving sessions and drive design focused outcomes
- Excellent relationship management and influencing/negotiation skills, including those located remotely
- Experience in using lean processing methodologies such as Six Sigma; Robust attention to detail with competency in analytics / statistics
- Experienced in business process modelling of large complex processes using an enterprise modelling tools
Behaviour skills
- Excellent communication skills (verbal / written and facilitation) with ability to converse clearly with stakeholders from all cultures and levels within organisations
- Robust attention to detail with competency in analytics / statistics
- Excellent Stakeholder Management skills
- Excellent attention to detail and analytical skills
- Ability to work well in a global and virtual team, under pressure and multi-task
- Desire to work in a fast paced, challenging environment
- Self-motivated, independently, fast thinking, dynamic with exposure to internal and external stakeholders
- Experienced in working in a diverse, multicultural global organisation
How we ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
