Business Process Analyst

TriDizi is looking for Business Process Analyst to join our dynamic team and embark on a rewarding career journey.This position involves collaborating with various stakeholders to identify inefficiencies, streamline operations, and enhance overall business performance. The Business Process Analyst reports to [relevant position, e.g., Director of Operations].

Key Responsibilities:

Process Evaluation:

Conduct thorough analyses of existing business processes to identify areas for improvement.
Collaborate with cross-functional teams to document current-state processes.
Requirements Gathering:

Work closely with stakeholders to gather and understand business requirements.
Translate business requirements into detailed process specifications.
Process Mapping:

Create clear and comprehensive process maps, diagrams, and documentation.
Use process mapping tools to visualize workflows and identify pain points.
Performance Metrics:

Develop key performance indicators (KPIs) to measure the effectiveness of business processes.
Establish benchmarks and targets for process efficiency.
Recommendations and Solutions:

Propose and implement process improvement solutions to enhance efficiency and effectiveness.
Collaborate with technology teams to identify opportunities for automation.
Change Management:

Work with stakeholders to implement changes to business processes.
Provide guidance and support to teams during the transition period.
Training and Documentation:

Develop training materials and conduct training sessions for teams affected by process changes.
Maintain up-to-date documentation for all revised processes.
Continuous Improvement:

Monitor and evaluate the impact of implemented process improvements.
Proactively identify new opportunities for optimization and innovation.