The Role: Business Operations Manager
Type: Hybrid (Remote + Location)
Location: Bangalore
Compensation: Industry Standard + Incentives
Joining Date: Immediate, Next 30 days
Normal Work Timings: Mon-Sat, 10am - 6pm
About the Opportunity
Experience Co. is hiring fantastic business operations professionals to work with our super cool Business team. As part of the team, your role primarily would be in managing, ideating, optimizing & executing business operations processes with a critical focus on customer experience. If you love talking to people, using numbers to make decisions, building processes, enhancing customer experience, and helping scale a cool brand, this is for you.
Type: Hybrid (Remote + Location)
Location: Bangalore
Compensation: Industry Standard + Incentives
Joining Date: Immediate, Next 30 days
Normal Work Timings: Mon-Sat, 10am - 6pm
This is for you if:
if this isn't aligned, this role isn't for you :)
- You are great at conversations, people skills and people take your advice seriously
- You are genuinely invested in enabling people to find new experiences
- You enjoy process and structures.
- You like managing business departments and can maintain them.
- You have a deep interest in people, their stories and how they want to grow
- You are efficient, extremely organized, and have a knack to follow up naturally
- You are a great communicator & can communicate with confidence and empathy
- Great at remote working
- Believe in what Experience Co. does, you have conviction
- You value and prioritize enhancing customer experience
Your responsibilities include:
- Understanding the Bucketlist / BHX programmes we offer, their achievements, their impact, and the community they have built with love and care over 8 years.
- Coordinating between the Support, Business, and Communications Teams to keep everyone aligned to customer needs and friction.
- Creating and developing weekly reports on Business Funnels.
- Sharing and understanding the high growth objectives of the organization.
- Communicating with upper management to develop strategic business goals.
- Following up diligently and communicating everything, as it is a remote position and visibility on everyone's schedule is sometimes difficult.
- Consistently working end-to-end on business processes, optimizing funnel strategies, creating action plans, and testing ways to do things better.
- Managing processes to ensure the residents attending the edition can easily interact with the team.
What's in it for you
- The opportunity to be part of a visionary company that's redefining the travel experience, where your role is crucial in shaping our business journey and enhancing customer experience.
- A chance to work in a dynamic, creative environment that values innovation, strategic thinking, exceptional service, and a strong emphasis on customer interaction. You will be working directly with the Head of Business and the founder.
- A platform to grow, both personally and professionally, in a role that challenges you to blend strategic planning, relationship management, team leadership, and customer experience to create extraordinary business outcomes.
How to apply
- Please fill in this google form: https://forms.gle/JedprK1opt2j8uBb9
- Send an email to [Confidential Information] once you've filled out the form
About Us
The Experience Co is Travel Rethought. We design journeys &interventions for creators, doers & influencers that make things happen. Our projects are attended by entrepreneurs, professionals & creators from Art, VR, Music, Design, Tech, Films, Photography, Food, Events and more.
Read more about our projects here.
