Business Manager

The Business Manager will be an integral part of our Cybersource Sales team supporting to ensure superior operational delivery for sales and commercial initiatives. In this role, you will be responsible for managing strategic cross-functional programs that include, but are not limited to, the following lifecycle activities: sales strategy and excellence requirements, sales enablement, marketing alignment, commercialization, go-to-market activities, and client communication. Additional tasks include providing regular status reporting, solution roadmap updates, supporting the change management process, assist with annual planning, and other responsibilities as assigned. This position will include interacting directly with Sales Leaders, Commercial Operations, Product Managers, Product Development, Marketing, Customer Service, Finance, Legal and Visa Cybersource cross-functional teams in a Global environment. The ideal candidate is a motivated self-starter with leadership and management qualities that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner who can quickly absorb the nuances of complex, varied payment offerings.

• The Business Manager will lead project planning activities and facilitate project meetings, ensuring the project team delivers against its commitments with the highest quality deliverables in a timely fashion

• Leveraging strong project management industry expertise and collaboration skills, identify required activities to successfully deliver the program, ensuring appropriate task assignments are in place

• Define Communication Plan to ensure appropriate CyberSource and Visa Stakeholder involvement and communication is in place

• Manage some key accounts specially in South Asia market and support growth of Cybersource business with these clients.

• Drive business development activities with some key merchant opportunities in India or South Asia

• Identify risks, perform risk analysis, effectively manage risks, proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate, Follow defined Risk Management processes

• Track business project performance against the annual operating plans and raise risks associated risks

• Oversee and ensure all status materials are compiled and completed in a timely fashion Document and distribute project and activity status on regular basis

• Collaborate with Product Managers to manage key performance metrics and assist with budget management and roadmap documentation

• Assess existing processes and identify opportunity for improvement

• Participate in other project related activities, as requested