About Us
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At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers
About The Role
As a Process Engineer you will rethink and redesign the way work is done and be integral to enabling automation and simplification programs to deliver great employee experiences, remove inefficiencies and reduce operating costs for the Talent & Culture function.
The role's main purpose is to provide analysis and insight into process review to support effective process uplift and enhanced maturity for the T&C function. You will work side-by-side with the Process Engineering team, multiple process and system owners to deliver this capability.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Location: Bengaluru
Role Type: Permanent, Fulltime
What will your day look like
- Responsible for quantifying current state process performance, documenting SME pain points and identifying the key improvements required to improve performance and facilitating implementation of changes and assessment of benefits
- Provide input on the initiatives identified and being prioritised as to whether they will have simplification process improvement opportunities and potential benefits
- Liaise with multiple stakeholders to understand the e2e initiative through current state assessments and value stream mapping
- Solving business problems using strong analytical skills including speed of converting input information to meaningful data, data analysis with latest analytical tools/ approaches, making effective decisions using critical thinking ability
- Work with business SMEs to document processes using BPMN 2.0 standards in Signavio
- Continuously assess and understand the operational requirements to improve operational performance and business processes.
What will you bring
To grow and be successful in this role, you will ideally bring the following:
- 10+ years of experience in Process re-engineering into Banking domain.
- Strong technical lean/process engineering expertise, based on a fundamental understanding of the underlying principles and what we are trying to achieve
- Ability to work hands-on, collaboratively and with passion and energy as part of a team
- Logical and structured thinking and comfort with both data analysis and ambiguity, resulting in the ability to pragmatically break down complex problems, understand the key drivers and the improvement areas that will result in the biggest impact(s)
- Understanding of BPMN 2.0 standards and demonstrate ability to conduct process modelling at the right levels
- Demonstrated ability to deliver tangible results in compressed timeframes across a variety of businesses, countries and products
- Demonstrated ability to communicate effectively in all forms and simplify complex messages to stakeholders at all levels
- Experience with process modelling and analysis solutions including SAP Signavio highly regarded
- Knowledge and/or experience with Lean Six Sigma, Human Centred Design and/or Agile highly regarded.
Good To Have Knowledge, Skills, And Experiences.
- Experience in automations and evaluating potential & actual efficiency impacts of automation implementation.
- Technical understanding of AI and Digitization technologies
- Experience developing and supporting metrics to assess and monitor process efficiency.
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us (Bengaluru GCC)
ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.
We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.
We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 80445.
Job Posting End Date
14/11/2024 , 11.59pm, (Melbourne Australia)
