Business Execution Consultant

About this role:

Wells Fargo is seeking a Business Execution Consultant responsible for responding to enquiries and issues from customers on a variety of complex financial products, services and/or select customer segments through a variety of channel.

In this role, you will:

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management
• Provide work direction toless experiencedStrategy and Execution staff

Required Qualifications:

• 5+ years of Business Execution experience in one or a combination of the following: Salesforce CRM support, Business Analysis, Business operations.

Desired Qualifications:

• Financial services industry experience.
• SDLC (System Development Life Cycle) experience.
• Ability to coordinate completion of multiple tasks and meet aggressive time frames.
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.
• Excellent verbal, written, and interpersonal communication skills.
• Good analytical skills including strategically analyzing data and diagnosing opportunities/interventions.
• Experience using Agile principles, including planning, and estimating with a continuous improvement mindset.
• Attention to detail - demonstrated ability to identify areas of improvement in your work.
• Highly comfortable in learning new systems and interfaces in a fast-paced environments.
• Demonstrated initiative to identify business improvement opportunities and drive completion of tasks, projects, and initiatives.

Job Expectations:

• Responsible for coordinating with other analysts and product owners.
• Strong communication skills, problem solving and interpersonal relationship building.
• Works effectually and individually with technical and non-technical team members to understand cases raised by Bankers.
• Basic knowledge of banking strategy and Salesforce CRM support.
• Partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals.
• Should be able to support the shift from 1:30 pm IST to 10:30 pm IST.
• Assist with program documentation, as applicable.
• Communicating issues identified and deliver status updates in a timely manner to business and technology stakeholders.
• Experience in using Tools like JIRA and Confluence.

Posting End Date:

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.