Business Development Specialist

Kommuno is a cloud-based contact center that provides a complete suite of tools and applications for businesses to handle all customer communications. With a focus on delivering outstanding customer service, Kommuno enables businesses to interact with customers through various channels such as voice, SMS, email, and social media. Located in Mohali district, Kommuno offers a flexible and cost-effective solution that eliminates the need for a physical infrastructure and ensures a seamless customer experience.

This is a full-time hybrid role for a Business Development Specialist at Kommuno. The specialist will be responsible for carrying out day-to-day tasks related to lead generation, market research, and customer service. They will collaborate with cross-functional teams to analyze data, communicate effectively, and identify new business opportunities. The role is based in Mohali district, with flexibility for remote work.

• Analytical skills for data analysis and market research
• Strong communication skills for effective collaboration and client interactions
• Experience in lead generation and customer service
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making abilities
• Knowledge of customer relationship management (CRM) systems
• Bachelor's degree in Business Administration, Marketing, or related field