The Business Development Manager will drive the growth of new and existing products by acquiring and engaging prospective clients. This includes generating leads through referrals, social media, and networking at conferences and trade fairs. The role also focuses on effective customer relationship management, re-engaging inactive clients, and expanding the client base through referrals.
Key Responsibilities:
Business Development:
- Develop client base via social media, referrals, cold calling, and attending trade fairs and conferences.
- Screen potential business opportunities and facilitate sales in line with internal SOPs.
- Convert inquiries into discussions by understanding client requirements.
- Adhere to SOPs for KYC, NDAs, and preparing sales contracts.
- Negotiate pricing and customization to maintain profit margins.
- Coordinate with internal stakeholders to ensure timely product delivery.
- Track competitor activity and analyze business strategies for product development.
- Prepare sales forecasts, budgets, and marketing activities for management review.
Customer Relationship Management:
- Address customer queries on product information, pricing, and delivery times.
- Follow up on new product mandates and modifications per regulatory compliance.
- Collect and analyze client feedback to enhance customer experience and retention.
- Maintain post-sales connections to identify areas for relationship improvement.
Analysis & Reporting:
- Maintain a database of prospects and provide weekly progress reports.
- Provide monthly updates on market data, competitor activities, and industry changes.
Team Management & Development:
- Communicate clear expectations to the team and inform them of job-related matters.
- Promote personnel growth through the latest certifications and training.
Candidate Profile:
- In-depth knowledge of market trends and strong domestic market connections.
- Excellent verbal and written communication skills.
- Strong decision-making, negotiation, analytical, and relationship-building skills.
- Proven team-building and management experience.
- Proficient in MS Office, with strong PowerPoint presentation skills.
