This role is for one of the Weekday's clients
Role And Responsibilities
Customer Relationship Management
- Manage relationships with a global network of partners and customers.
- Solve business problems for customers and partners using a consultative approach.
- Create awareness about Drone Autonomy and assist customers in finding the right drone solution for their needs.
- Build and explain the business case for offerings through presentations, face-to-face meetings, and trade shows. This includes developing and refining sales collateral such as presentations, white papers, case studies, and blogs.
- Qualify and nurture leads worldwide, converting MQLs to SQLs to paid customers while tracking conversion rates, timelines, and customer acquisition costs.
- Collaborate with global partners on techno-commercial proposals, tenders, docking station hardware, and enterprise integrations.
Analytics and Reporting
- Track and report key business metrics using CRM, mail tracking, conferencing, content sharing, and contract management tools.
- Analyze the competitive context for offerings.
- Use Business Intelligence and analytical tools to track and optimize business metrics.
- Automate business operations for quicker turnaround times.
- Provide market and customer insights to product managers and marketing teams.
- Represent the company's global presence at international trade shows.
Best Suited For Candidates Who
- Are great with people and possess exceptional interpersonal skills with a natural ability to connect with others. Excel in building relationships, understanding customer needs, and fostering strong rapport with clients, partners, and stakeholders.
- Demonstrate a high level of empathy and the ability to understand and relate to customer challenges and concerns.
- Hold a bachelor's degree in engineering or business.
- Have 0+ years of full-time experience in enterprise SaaS marketing and sales.
- Exhibit a proactive approach to identifying how drones can effectively solve customer problems.
- Thrive in a fast-paced startup environment, quickly adapting to meet customer needs and address challenges.
- Possess a deep understanding of business metrics, growth strategies, Ideal Customer Profiles (ICPs), reducing churn rates, and maximizing Customer Lifetime Value (LTV).
- Leverage AI technologies to enhance business development strategies, automate tasks, and drive data-driven decision-making.
- Demonstrate strong proficiency in commonly used productivity tools such as Microsoft Excel, Word, PowerPoint, etc.
- Are willing to be held accountable for lead generation and/or revenue targets.
- Are available for a full-time role based in Pune.
- Are willing to work evenings and weekends to coordinate across time zones and ensure timely customer interactions.
- Have a passion for closing sales and providing exceptional customer service on a 24x7 basis.
Note: An MBA degree is not required. Experience in the Drone/Robotics/IoT/AI/SaaS industry is a plus.
Skills: b2b,business development,sales
