Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
Preparing use cases and formal requirements documentation.
Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather write end to end business testing requirements and acceptance criteria.
Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
Escalation of issues in a timely manner.
Ensure adherence to audit, SLA and operational standards.
Demonstrations of new functionality to business and technology users.
Work in tandem with the Documentation team to produce user manual and system documents.
Work closely with the support team to ensure timely knowledge transfer .
Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
Acting as a liaison between the technology department and other business units.
Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.Quickly understanding the business issues and data challenges of clients organization and industry.
Providing expertise on the systems capabilities/limitations as it relates to business goals.
Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
Aligning stakeholders on business requirements, system requirements, program functions, and strategy.
Requirements :
4-5 total years of hands-on experience with software applications as a BA
Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc.
Have a good experience of the Agile Process(SCRUM)
Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefits bearing in mind the customers product objectives
Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesnt go over the top
Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value
Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation
Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.
Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.
