Position Overview:
The Business Analyst will be responsible for analyzing business processes, identifying business needs, and finding solutions to business problems. The role involves working closely with stakeholders, including senior management and external clients, to gather, document, and analyze business requirements, and ensure that projects meet these requirements.
Key Responsibilities:
Requirements Gathering and Analysis:
- Collaborate with stakeholders to understand their needs and translate them into detailed business requirements.
- Conduct interviews, workshops, and surveys to gather user requirements and feedback.
- Document and analyze business processes, workflows, and systems to identify areas for improvement.
Documentation and Communication:
- Prepare clear and concise documentation, including business requirements documents (BRDs), functional specifications, use cases, and user stories.
- Communicate effectively with stakeholders to ensure a common understanding of requirements and project objectives.
- Present findings and recommendations to stakeholders, including senior management and external clients.
Project Support:
- Support project managers in developing project plans, timelines, and budgets.
- Assist in the development of test plans and test cases, and participate in testing activities to ensure that solutions meet business requirements.
- Provide ongoing support and troubleshooting for implemented solutions.
Data Analysis:
- Analyze data to identify trends, patterns, and insights that can drive business decisions.
- Create reports, dashboards, and visualizations to present data findings to stakeholders.
- Use data analysis tools and techniques to support decision-making processes.
Stakeholder Management:
- Build and maintain strong relationships with stakeholders, ensuring their needs are understood and addressed.
- Facilitate communication between technical teams and business stakeholders to ensure alignment and collaboration.
- Manage stakeholder expectations and provide regular updates on project progress and status.
Continuous Improvement:
- Identify opportunities for process improvement and optimization.
- Stay up-to-date with industry trends, best practices, and emerging technologies.
- Propose and implement changes to enhance business processes and systems.
Qualifications:
- Bachelor's degree in Business Administration, Information Systems, or a related field.
- Proven experience as a Business Analyst or in a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in business analysis tools and techniques, such as SWOT analysis, root cause analysis, and process mapping.
- Experience with data analysis tools, such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
- Familiarity with project management methodologies, such as Agile or Scrum, is a plus.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to delivering high-quality work.
