Job Title: Software Business Analyst
Job Overview
The Software Business Analyst will collaborate closely with stakeholders, software development teams, and project managers to understand and translate business needs into technical requirements for software projects. This role involves analyzing business processes, documenting requirements, and ensuring that software solutions meet the needs of the business and end users.
Key Responsibilities
- Requirements Gathering & Analysis
- Engage with stakeholders to gather and document software requirements, including functional and non-functional requirements.
- Translate business needs into detailed technical specifications, user stories, and use cases for development teams.
- Conduct requirement workshops, interviews, and research to ensure all aspects of the software solution are captured.
- Process Modeling & Documentation
- Map current business processes and design future state processes that align with software solutions.
- Create detailed process flow diagrams, wireframes, and mock-ups to illustrate software requirements and functionalities.
- Maintain a comprehensive repository of business and technical requirements documentation.
- Project Collaboration & Support
- Act as a bridge between the development team, QA team, and business stakeholders to ensure alignment on project goals and requirements.
- Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and sprint retrospectives.
- Track project deliverables to ensure they meet business and functional requirements.
- User Acceptance Testing (UAT) & Quality Assurance
- Develop UAT test plans and test cases to validate that software solutions meet requirements.
- Coordinate UAT activities with business users, gather feedback, and work with the development team to address any issues.
- Support software quality assurance by reviewing test results, identifying gaps, and recommending improvements.
- Change Management & Training Support
- Assist in the development of training materials and documentation for end users.
- Support change management efforts by ensuring stakeholders are informed and prepared for new software implementations.
- Provide post-implementation support, troubleshoot issues, and document feedback for future enhancements.
- Data Analysis & Reporting
- Perform data analysis to support business insights and decision-making, using SQL or similar tools.
- Design and generate reports, dashboards, and key performance indicators (KPIs) to monitor software effectiveness.
Key Skills And Qualifications
- Educational Background: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field.
- Experience: 2-5 years in a business analyst role focused on software development or IT projects.
- Technical Skills: Proficiency with tools such as SQL, Excel, Microsoft Office Suite, and experience with requirements management software (e.g., JIRA, Confluence).
- Analytical Skills: Strong analytical skills with a high level of attention to detail and accuracy.
- Communication Skills: Excellent verbal and written communication skills to translate complex technical details to non-technical stakeholders.
- Project Management Skills: Understanding of Agile, Scrum, or Waterfall methodologies, with the ability to work in a collaborative environment.
- Certifications (Optional): Certified Business Analysis Professional (CBAP), Agile certification, or PMP is a plus.
Preferred Attributes
- Ability to work independently and handle multiple projects simultaneously.
- Adaptability to evolving project requirements and priorities.
- Strong problem-solving skills with a proactive approach to challenges.
