Location: Bangalore, India
About Us
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers compensation and financial and compliance markets.
Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens digital platform features customer and agent portals, and a business intelligence platform. With a 35-year track record of delivering to more than 600+ organizations, Sapiens team of over 5,400+ operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com .
Job Description
Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team.
- Understand and document customer's functional and technical requirements, user stories, and acceptance scenarios.
- Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality.
- Initiate and oversee project solution design
- Provide presentations and demonstrations on Product Features
- Functional support to development teams in design processes
- Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers
- Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.).
- Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer.
- Participate in training activities of employees and customers.
- Support the TW with updating product documentation
Requirements
- Education : BE and MBA - MUST
- Experience required is minimum 4+ years.
- Excellent analytical skills
- Experience with information systems (such as ERP) at a super user level
- Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage
- Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
- Insurance business knowledge - an advantage
- Excellent communications skills English (mother tongue level) must
- Representative
- Willing to travel extensively
- Experience with overseas customers.
- Excellent analytical skills
- Experience with core organizational product implementations
- Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
- Having experience in Insurance background and worked on insurance products are added advantage.
