New requirement understand & send to Developer. Customer support online / Offline Onsite New software Installation
Online / Offline customer support
Give Technical Demo to Customer / Sales Team
New requirement understand & send to Developer. Customer support online / Offline
Online / Offline customer support
Give Technical Demo to Customer / Sales Team
Research and identify solutions to software issues
Diagnose and troubleshoot technical issues
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
Customer support online / Offline
Onsite New software Installation
Online / Offline customer support
Give Technical Demo to Customer / Sales Team
New requirement understand & send to Developer.
Customer support online / Offline Online / Offline customer support
Give Technical Demo to Customer / Sales Team
Research and identify solutions to software issues
Diagnose and troubleshoot technical issues
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
Job Type: Full-time
Education:
Experience:
- Microsoft Office: 1 year (Preferred)
* total work: 1 year (Preferred)
- Business analysis: 1 year (Preferred)
Work Location: In person
