Roles & Responsibilities
MAIN RESPONSIBILITIES:
- Deliver and Maintian reccurent and ad-hoc reports/solutions as per the agreed timelines and quality standards.
- Coordinate the reviews of current reports/solutions, new solutions requested by the internal & external stakeholders in accordance with their needs.
- Deliver the analyses requested by either direct manager or internal customers together with recommendations on the actions that can be taken based on the revealed data.
- Focus on continuous improvement & automation of the solutions from the existing portfolio.
- Actively involved in problem solving for issues of varied complexity; involved in solving special situations; can ask for support on complex decisions;
- Analysis raised issues by stakeholders and troubleshoots to fix them within established TAT. Coordinates with other techniccal teams where needed.
- Collect requirements from stakeholders on changes/enhancements needed for the solutions managed and plans/executes them together with all teams needed.
- Ticket Management via Service Now, provide regular update to the user and closure post issue fix.
- Performs the tasks assigned by the direct supervisor according to the organizational needs.
- Comply with company policies, legal regulations and audit policies.
- Will only disclose confidential documentation to authorized personnel.
Other Responsibilities
Responsibilities regarding Health and Work safety
- To learn and comply with health and safety regulations at work, and their application measures;
- To conduct business in accordance with their preparation and training, as well as instructions received from the employer, so as not to expose to risk of injury or occupational disease both self, and others during the work process; to prevent / minimize environmental pollution;
- To participate to the EHS risks assessment and the identification of environmental aspects;
- To not proceed with decommissioning, changing or removing arbitrarily safety devices, especially machinery, tools, technical equipment and buildings, and to correctly use these devices;
- To immediately inform the manager about any work situation which may be a danger for health and safety of employees, as well as any deficiency of prevention and firefighting systems;
- To inform the manager and/or the employer about the accidents he suffered;
- To participate at EHS trainings (at employment, at the workplace, periodical, at the change of workplace or transfer; when introducing a new work equipment or in case of changes of existent equipment) and to perform medical labor safety examinations at employment and periodic;
- To cooperate as it is necessary with the employer and / or designated EHS employee in order to make possible the achievement of any measures or requirements provided by labor and health inspectors to protect the health and safety of employees;
- To cooperate as it is necessary with the employer and / or designated EHS employee in order to allow the employer to ensure that the work environment and conditions are safe and without health and safety risks in his area of activity;
- To learn and comply with legislation requirements in the field of health and safety at work, and with provisions of HP Inc. standards;
- To provide all the necessary information required by the labor and health protection inspectors;
- To comply with the fire protection provisions issued by the company management.
Job Requirements
- Fluent English communication, both verbal and written.
- 4+ years of experience working on data management and data analytics.
- MS Excel advanced level, with proven experience working with big data sets and complex data modelling.
- Basic understanding of databases programming (SQL, Access).
- Visual Basic programming at intermediate level.
- Good to have - HP Inc. Channel processes, tools, and data flows.
Competencies
- Team work;
- Excellent communication skills with the ability to effectively communicate at different organizational levels;
- Strong analytical skills with the capacity to quickly identify the details relevant modelling big data sets;
- Excellent time management and workload assessment skills;
- Continuous learning and development.
Experience
Skills
- Primary Skill: Business-Analysis
- Sub Skill(s): Business Analysis (Software)
- Additional Skill(s): Business Advisor (Software), Requirements Development
About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakw, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
