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We are seeking a dynamic and experienced Brand Solution Manager to join our team.
The Brand Solution Manager will be responsible for building and maintaining strong
relationships with our key clients, ensuring their needs are met and expectations
exceeded. This role requires excellent communication skills, strategic thinking, and a
strong ability to manage and lead a team.
Responsibilities
1. Develop and maintain strong relationships with key clients, acting as the main
point of contact for all their needs and inquiries.
2. Understand clients objectives and work closely with internal teams to develop
strategies to meet those objectives.
3. Communicate effectively with clients to provide updates on projects, gather
feedback, and address any concerns.
4. Manage a team of key account executives, providing guidance, support, and
mentorship to ensure the team meets its goals and objectives.
5. Oversee the development and execution of key client proposals, ensuring they
are tailored to meet the specific needs of each client.
6. Monitor and analyze client satisfaction and feedback to identify areas for
improvement and implement necessary changes.
7. Collaborate with other departments such as sales, marketing, and operations
to ensure seamless delivery of services to key clients.
8. Stay up-to-date on industry trends and best practices in key account
management and incorporate them into our processes and strategies.
9. Prepare regular reports and presentations for senior management,
highlighting key metrics, achievements, and challenges.
Qualifications
1. Proven experience in key account management or account management, with
a minimum of 2-4 years in a managerial role.
2. Strong leadership and team management skills, with the ability to motivate
and inspire a team to achieve their goals.
3. Excellent communication and interpersonal skills, with the ability to build
rapport and trust with key clients and internal teams.
4. Strategic thinking and problem-solving abilities, with a focus on delivering
results and exceeding client expectations.
5. Highly organized with strong attention to detail and the ability to manage
multiple projects simultaneously.
6. Proficiency in Microsoft Office Suite and CRM software.
7. Experience working in [insert industry or specific market] is preferred.
8. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to
changing priorities.
9. Strong analytical skills with the ability to interpret data and make data-driven
decisions.
Date Posted: 20/06/2024
Job ID: 82369107