The Branch Manager in Branch Banking oversees the daily operations of a banking branch, ensuring efficient and effective service delivery, customer satisfaction, and compliance with banking regulations. This role involves managing a team of banking professionals, setting and achieving branch targets, and fostering a positive working environment.
Responsibilities
- Monitoring of Branch Performance.
- Ensuring over-achievement of Branch Sales targets.
- To increase the G.L. Size of the Branch with focus of Cross-selling and 3rd Party Products.
- Working towards maximizing profits and fee-based income for the Branch.
- Ensuring Outstanding audit rating of the Branch.
- Ensuring outstanding customer service in the Branch.
- Proper implementation of Quality standards and achieving outstanding quality scores.
- Ensuring cross sell of liability products like Tax saving Bonds, Mutual funds, IPO's, Pos, FDR, CA-SA, Life & General Insurance.
- Sales of Asset products like housing loans, car loans, personal loans etc.
- Working towards the optimization of the operating cost of the Branch.
- Imparting functional training to staff.
- Motivation & development of subordinates.
Qualifications
- Bachelor's degree in business, finance, or a related field (preferred).
- Previous experience in branch banking or retail banking, with a proven track record of leadership and team management.
- Strong understanding of banking products, services, and operations.
- Excellent interpersonal and communication skills.
- Ability to prioritize tasks, make sound decisions, and solve problems effectively.
- Knowledge of regulatory requirements and compliance standards in the banking industry.
- Proficiency in using banking software and technology platforms.
- Min 4 years of experience need as Branch Manager
