Branch Manager

Job Profile:

Establish, operate and then monitor branch performance against annual

Budget

Develop forecasts, financial objectives, business plans and targets with the departmental managers, review performance against these and work with the managers to identify and address any shortfalls.

Identify opportunities to strategically develop the business, implement long

Term plans, restructuring and re-developing as required.

Support the recruitment of appropriate individuals for departments and within

Budgetary limitations

Ensure all departments are adequately staffed to achieve goals.

To monitor levels of team performance and identify areas that could be improved and to act in this direction

To manage the branch team

Assess local market conditions and identify current and prospective sales opportunities

Develop.

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

Address customer and employee satisfaction issues promptly.

Adhere to high ethical standards, and comply with all regulations/applicable laws

Network to improve the presence and reputation of the branch and company

Stay abreast of competing markets and provide reports on market movement and penetration

Ensure compliance to the operational SOP's.

Track on a periodic basis the operational accuracy output of the branch.

Track, Lead and Guide Periodically on the sales budget with the sales team.

Ensure all audit and file/job/monthly closing hours are adhered too on time.

Maintain harmony and balance in the team and resolve conflicts if any.