Job Description
ROLE: Branch Manager
INDUSTRY TYPE: NBFC
DEPARTMENT: Business Development & Sales
EMPLOYMENT TYPE: Full Time, Permanent
ROLE CATEGORY: Retail Sales
Primary Responsibility
Building and managing the Micro Loan Against Property (secured) product.
Sourcing loans with a maximum ticket size of 10 Lakhs.
Ensuring the productivity of the branch.
Overseeing the collections process within the branch.
Managing the Sales Manager and Direct Sales Team (DST).
Managing the branch's Profit and Loss, ensuring profitability.
Handling DSA (Direct Selling Agents), Connectors, and Open Market Channels.
Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
Ensuring high levels of customer engagement and satisfaction.
Maintaining strong relationships with clients.
Identifying and pursuing opportunities in the open market to expand the LAP customer base.
Planning & execution of market promotional activities.
Qualifications
5+ Years experience in handling secured micro loan against property product.
Prior experience in Micro LAP business (2 Lakhs - 10 Lakhs) ticket sizes is mandatory.
Have managed a team of 5-10 people.
Well-connected and great understanding of local market.
Have handled branch setup and branch operations.