Branch Manager

lt p gt bull accountable for achieving individual and team targets lt /p gt lt p gt bull counselling prospective clients for client retention lt /p gt lt p gt bull resolving all issues raised by clients by coordinating with the corporate office lt /p gt lt p gt bull punctual and accurate preparation and submission of mis lt /p gt lt p gt bull handling queries and convincing clients to avail skilled migrant visa for australia, canada amp other countries lt /p gt lt p gt bull reporting and analysis maintenance of trackers / databases to update management on the status of clients, nbsp lt /p gt lt p gt bull to do in-depth study about services being offered amp suggest changes and tweaking to drive business nbsp lt /p gt lt p gt bull take care of btl marketing activities to increase walk-ins and retentions lt /p gt lt p gt bull employee development and performance management of my team lt /p gt lt p gt bull plan, organize, direct and control the process flow in the department. nbsp lt /p gt lt p gt bull resolve problems that arise, such client escalations during the phase of file processing and addresses their grievances with suitable solutions. nbsp lt /p gt lt p gt bull implementing new ideas to streamline the process and trying best to have zero errors. nbsp lt /p gt lt p gt bull helping juniors in solving the escalations and personally handling client walk-ins and solve queries. nbsp lt /p gt lt p gt bull regular follow-ups with clients to ensure the smooth process. lt /p gt lt p gt lt br gt lt /p gt