Company Overview
GEO VPL Finance Pvt Ltd is a renowned Non-Banking Financial Company that serves millions to build a better life. With over 60 branches across Kerala and Tamil Nadu, we have a strong customer base of around 100,000. Our services include Gold Loan, Online Gold Loan, Foreign Currency Exchange, and Money Transfer.
Job Overview
We are seeking a Branch Executive to join our team at GEO VPL Finance Pvt Ltd. As a Branch Executive, you will be responsible for managing all aspects of the branch operations, including sales, customer service, and administration. This is a full-time position based in Ernakulam, Kerala, India.
Qualifications and Skills
- Bachelor's degree in Business Administration or a related field
- 1-3 years of experience in a similar role
- Proven track record in sales and achieving targets
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Proficiency in MS Office and basic computer applications
- Knowledge of financial products and services
- Ability to handle cash transactions accurately
- Attention to detail and problem-solving skills
Roles and Responsibilities
- Manage and oversee the day-to-day operations of the branch
- Ensure sales targets are met and exceeded
- Provide excellent customer service and resolve customer complaints
- Build and maintain strong relationships with customers
- Supervise and train branch staff
- Monitor branch performance and implement improvement strategies
- Manage cash operations and ensure accuracy in cash handling
- Coordinate with head office and other branches for smooth operations
- Ensure compliance with company policies and procedures
