Job Description
Greetings from Adam And Eve Inc !!
We have opening for BPO Voice processing
Languages : Telugu and Kannada
No targets
Flexible timing
Incentives
frequent Hike
Location : Coimbatore, Lakshmi mills
Interested can share your Cv's to [Confidential Information]
contact : 9042220388
Job Responsibilities
Customer Support:
Gather the Feedback from Customer & Maintain Long Lasting Relationship.
Handle inbound & Outbound calls from customers in a professional and courteous manner.
Listen attentively to customer inquiries, concerns, and feedback.
Provide accurate information and solutions to customer queries.
Documentation
Maintain detailed and accurate records of customer interactions in the CRM system.
Update customer profiles with relevant information.
Quality Assurance
Adhere to quality standards and ensure consistency in service delivery.
Participate in ongoing training to stay updated on product knowledge and customer service techniques.
Qualifications
Education:
Any Degree with computer Knowledge.
Communication Skills
Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.
Ability to articulate information clearly and concisely.
Previous experience in a customer service role is preferred but not mandatory.
Ability to handle a high volume of calls with a focus on quality service.
Ability to think on your feet and provide effective solutions.
Requirements
Immediate availability for joining.
Team Player
Ability to work collaboratively in a team-oriented environment.
Positive attitude and a willingness to learn.
