BPO Voice

Description

We are looking for a BPO Voice to join our team. The ideal candidate should have 0-2 years of experience in the job market context of India. The primary responsibility of the role is to provide customer service via phone calls, emails, and chat. The candidate should have excellent communication skills and should be able to handle customer queries and complaints effectively. The role requires working in a fast-paced environment and meeting targets set by the company. The candidate should be willing to work in shifts.

Responsibilities

• Answering customer queries via phone calls, emails, and chat
• Providing excellent customer service
• Resolving customer complaints
• Meeting targets set by the company
• Working in a fast-paced environment
• Maintaining customer satisfaction levels

Skills and Qualifications

• Excellent communication skills
• Proficiency in English and any other local languages
• Ability to handle customer queries and complaints effectively
• Good listening skills
• Ability to work in a team
• Willingness to work in shifts
• Basic computer skills
• 0-2 years of experience in the job market context of India
• Minimum 12th pass or equivalent