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Chetana Rajiv Asekar ( Proprietor Of Subhadra Jobs Consultancy )

BPO telecalling

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  • Posted 24 days ago
  • Over 100 applicants
0-1 Years
INR 0.5 - 1.5 LPA

Call Center

Job Description

Description

We are looking for a BPO telecaller with 0-1 years of experience to join our team. The ideal candidate should have excellent communication skills and the ability to work in a fast-paced environment. As a telecaller, you will be responsible for making outbound calls to customers and handling customer queries and complaints. This position requires someone who is organized, detail-oriented, and able to work under pressure.

Responsibilities

  • Make outbound calls to customers to promote our products and services
  • Handle customer queries and complaints over the phone
  • Maintain accurate and up-to-date records of customer interactions
  • Meet daily, weekly, and monthly targets for call volume and sales
  • Work collaboratively with team members to achieve team goals
  • Provide excellent customer service at all times

Skills and Qualifications

  • Minimum of a high school diploma
  • 0-1 years of experience in a BPO or call center environment
  • Excellent communication skills, both verbal and written
  • Ability to work in a fast-paced environment and handle high call volumes
  • Strong organizational and time-management skills
  • Ability to work independently as well as part of a team
  • Proficient in MS Office and other computer applications
  • Fluency in English and at least one regional language
  • Willingness to work flexible hours

Bachelor of Science (B.Sc), Bachelor of Interdisciplinary Studies, Bachelor of Arts (B.A), Bachelor in General Studies (BGS), Bachelor of Applied Science (BAS), Bachelor of Health Science, Bachelor of Music Education (B.M.E.), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Social Work (B.S.W), Bachelor of Music

Date Posted: 14/09/2024

Job ID: 93017715

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