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Lead the Insurance operations and develop team to be a strategic partner for the business.
- SLA Management
- Largely responsible for client interface, escalation management
- Lead process enhancement initiatives
Required Skills:
- Excellent Communication & Stakeholder engagement
- Strong reporting & analytical skills
- Project Management & transition experience
Job location: Virar / Malad
Role:Operations Manager
Industry:Call Center
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
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Date Posted: 09/07/2024
Job ID: 84056811
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