Handle B2B hotel booking queries through mails/calls/messages- Communicate & action queries as per requirement
Escalate queries & concerns to concerned department/person
- Follow SOPs and focus towards query management
Keep track and be updated of the changes in hotel policies- Focused to follow result oriented work
Strong & effective query conversion through follow ups
- Maintain proper data of the queries handled, booking done and payment reminders
Job Types: Full-time, Permanent, Fresher
Benefits:
Schedule:
Work Location: In person
