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Workplace Options

Billing Specialist

Early Applicant
  • 5 months ago
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Job Description

Who we are:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and inperson to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current opportunity:Billing Specialist

Location: Bangalore

Hybrid role

Shifts: (overnight) 7pm to 4am IST

Years of experience: 1-3 years of experience

Languages required: Fluent English

What you will do:

The Billing Specialist assists the Workplace Options Provider Relations Department by receiving, logging, and processing provider invoices for payment. This position reports to the Global Clinical Referral Manager.

Job Responsibilities:

  • Receive, log, review and process provider invoices for payment.
  • Identify provider needs and be able to respond to and resolve payment inquiries.
  • Communicate/respond to providers in a professional manner regarding their payment status.
  • Match the appropriate invoice with a client's case using our proprietary case management system.
  • Enter provider information into our database/case management system.
  • Maintain strict confidentiality of our clients information, proactively manage workload.

Qualifications/Skills:


  • Any bachelor's degree.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work effectively as a team member in a team environment.
  • Comfortable in a fast-paced work environment.
  • Ability to multitask while maintaining a high level of quality and productivity.
  • Ability to navigate proficiently in varying databases and on the internet.

What we offer:


At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.

We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and this short video gives a great overview of what we do https://youtu.be/hJEOFUJ6QHU

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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Date Posted: 18/06/2024

Job ID: 82136181

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