Quality checking all information submitted for the preparation of an invoice - validating data elements, billing events and opportunities contained in multiple computer systems related to the creation of invoices to be sent to the client
Ensuring that all charges are accurate by consulting the sales contract and billing system entries
Discussing billing issues with sales representatives, IT support (client services), and other departments to remediate these and ensure accurate billing
Researching and resolving missing information such as PO numbers and billing contacts
Set up and billing of bespoke product offerings through multiple systems
Checks work to ensure compliance with established policies and procedures. Coordinates work with other areas and individuals to maintain continuous and efficient workflow
R e c e i v es a n d re s o l v es q u e s t i o ns a n d i ss u e s f r o m internal and external customers, c o m m u ni c at i ng b a c k resolutions to t h e a p pr o pri a t e p ar t i es.
Receives and resolves invoicing issues by thoroughly researching in multiple computer systems, discussing disputed charges with sales representatives, client services and other stakeholders
