- Researches prepares, and verifies invoices that are sent to clients, ensuring accurate billing based on charges specified in approved sales contracts
- Quality checking all information submitted for the preparation of an invoice - validating data elements, billing events, and opportunities contained in multiple computer systems related to the creation of invoices to be sent to the client
- Ensuring that all charges are accurate by consulting the sales contract and billing system entries
- Discussing billing issues with sales representatives, client services, and others to resolve questions
- Researching and resolving missing information such as PO numbers and billing contacts
- Researching invoices that are undeliverable by email to obtain the correct billing recipient info
- Checks work to ensure compliance with established policies and procedures. Coordinates work with other areas and individuals to maintain continuous and efficient workflow
- Receives and resolves questions and issues from internal and external customers, communicating back resolutions to the appropriate parties.
- Receives and resolves invoicing issues by thoroughly researching multiple computer systems, discussing disputed charges with sales representatives, client services, and others
- Performs other duties as assigned.
Required Qualifications/Skills
- Bachelor s or equivalent with 2-5 years of Experience.
- Outstanding verbal, written, and interpersonal communication skills with the ability to work both independently and collaboratively
- Technology savvy and comfortable working concurrently in multiple information systems. Solid experience working with MS Office (must Excel skills,) and on finance systems such as Great Plains, Workday, Zuora, and salesforce.com
- Ability to manage multiple priorities
Desired Qualifications/Skills
- Understanding of business cost and revenue drivers, Knowledge of Accounting Standards and Reporting requirements.
- Proven track record for improving process efficiencies and solving client billing queries
- Able to identify root cause of the problems and provide effective solutions to eliminate further occurrence of the same
- Good numerical and analytical ability
- Pro-active & Self Starter
- Must be able to multi task
