Primary Role Description: -
- Enable achievement of key business outcomes
- Build a quality Agency by focusing on quality of hire and skilling
- Ensure adherence to all statutory and compliance requirements
Key Roles & Responsibilities
- Achievement of Business Plans
Ability to manage all the parameters of their business;
Recruitment
Activation
Premium Collection
Case Rate and Case count
Persistency
Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
Ensure that Agents are constantly inducted, activated and productive
Drive the incentive schemes to ensure that the Agent's income exceeds benchmark
Drive the R&R schemes floated by HO, ZO and branch
Support the Agents in liaison with the HO for addressing their requirements/ concerns
Being fully compliant to all the norms laid down by the regulators and the company
Manage channel conflicts in the team
To achieve product wise targets & profitability
Understand the Agent's business in depth and seek opportunities for business development and revenue generation
Goal setting of all Agents in the team
Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
Regular Field observation and Demonstration with the agency force
Regular Agent visit
