We are hiring for Banking voice Process
Language :
English & Hindi
English & Malayalam
English & Kannada
Location: Ambattur
Experience: Fresher & Experience
Qualification: Any Graduate
Salary: 20k CTC - 25k CTC
Shift: Rotational shift and Rotational week off
Roles and Responsibilities:
Respond promptly aLanguages: English + Hindind professionally to customer inquiries via phone, email, and live chat.
Assist customers in resolving product or service-related issues and provide appropriate solutions.
Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.
Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.
Keep accurate records of customer interactions, transactions, comments, and complaints.
Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.
Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.
Uphold company policies and procedures while delivering excellent customer service at all times.
Interested candidates can contact : 7358756477
Job Types: Full-time, Permanent
Pay: 20,
- 00 - 25,000.00 per month
Benefits: - Health insurance
Provident Fund
Schedule:Supplemental pay types:
Experience:- Voice Process: 1 year (Required)
Work Location: In person
+91 7358756477
