Skills:
Communication, Problem Solving, customer service, numeracy skills, Teamwork, Leadership,
Company Overview
INFOEXESY is a trusted staffing and solution partner globally, providing high-quality staffing and solutions to more than 90 Fortune 500 clients. Our mission is to bridge the gap between exceptional talent and forward-thinking companies. We believe in the power of people to drive organizational success and strive to connect businesses with the talent that will propel their growth. Our commitment to excellence and dedication to exceeding expectations sets us apart as a trusted partner in the talent acquisition journey.
Job Overview
We are seeking a highly motivated and detail-oriented Banking Officer to join our team at INFOEXESY. As a Banking Officer, you will be responsible for assisting customers with their banking needs, providing excellent customer service, and ensuring compliance with banking regulations. This is a full-time position based in Karimnagar, Telangana, India. The ideal candidate for this role is a fresh graduate with less than 1 year of experience.
Qualifications And Skills
- Bachelor's degree in Banking, Business Administration, or a related field.
- Excellent verbal and written communication skills.
- Strong customer service skills with the ability to handle difficult situations.
- Knowledge of banking products, services, and regulations.
- Proficiency in using banking software and systems.
- Attention to detail and strong problem-solving skills.
- Ability to work effectively in a team environment.
- High level of integrity and professionalism.
- Ability to multitask and prioritize tasks effectively.
- Willingness to learn and adapt to new technologies and processes.
Roles And Responsibilities
- Assist customers with their banking transactions, including deposits, withdrawals, and fund transfers.
- Provide information and guidance to customers regarding account balances, interest rates, and loan options.
- Promote and cross-sell banking products and services to customers.
- Resolve customer complaints and escalate complex issues to the appropriate department.
- Ensure compliance with banking regulations and policies.
- Maintain accurate and up-to-date customer records using the banking system.
- Perform daily reconciliation and balancing of cash and transaction records.
- Assist with the opening and closing of customer accounts.
- Conduct financial transactions accurately and efficiently.
- Adhere to customer service standards and provide exceptional customer service at all times.
