We are hiring Fresher Staff for Tele calling & Backoffice work
Send cv at [Confidential Information]
Qualifications and Skills
- Excellent verbal and written communication skills in English and Hindi
- Good listening and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using Microsoft Office applications (Word, Excel, Outlook)
- Attention to detail and accuracy
- Positive attitude and willingness to learn
- Ability to work independently as well as in a team
- Previous experience in customer service or call center is a plus
Roles and Responsibilities
- Handle incoming and outgoing calls in a professional and courteous manner
- Provide excellent customer service by addressing customer inquiries, complaints, and providing accurate information
- Maintain and update customer database with relevant information
- Assist in administrative tasks such as data entry, documentation, and filing
- Follow up with customers to ensure customer satisfaction
- Collaborate with team members to achieve individual and team targets
- Adhere to company policies and procedures
- Perform other duties as assigned
