About SiteSign:SiteSign is a leading company specializing in innovative digital solutions and e-commerce services. We are committed to delivering high-quality products and services that enhance the digital experience of our clients. As we continue to grow, we are looking for talented individuals to join our dynamic team.
We are seeking a motivated and detail-oriented Back Office Executive cum E-commerce Back End Operator to join our team in New Delhi. The ideal candidate will be responsible for managing back-office operations, supporting e-commerce backend activities, and ensuring the smooth functioning of our digital processes. This role requires strong organizational skills, technical proficiency, and a keen eye for detail.
Manage and maintain company records, databases, and documentation.- Perform data entry tasks with accuracy and efficiency.
Handle administrative tasks such as filing, scanning, and photocopying.
- Assist in the preparation of reports, presentations, and correspondence.
Coordinate with different departments to ensure smooth workflow.
- E-commerce Backend Operations:
Upload and update product listings on the e-commerce platform.- Monitor and manage inventory levels, ensuring timely restocking of products.
Process online orders, ensuring accuracy and timely fulfillment.
- Handle customer queries and complaints related to online orders.
Generate and analyze sales reports to identify trends and areas for improvement.- Collaborate with the marketing team to implement promotional campaigns and offers.
Ensure the website content is up-to-date and accurately reflects product information.
- Qualifications and Skills:
Bachelor's degree in Business Administration, Commerce, Information Technology, or a related field.
- Proven experience in a similar role, preferably in the e-commerce sector.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.- Experience with e-commerce platforms such as Shopify, Magento, or WooCommerce.
Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
Attention to detail and a high level of accuracy.- Ability to work independently and as part of a team.
Basic knowledge of HTML/CSS is a plus.
Problem-solving skills and the ability to handle multiple tasks under tight deadlines.
- Strong analytical skills with the ability to interpret data and make informed decisions.
Customer service orientation with a focus on delivering high-quality support.- Adaptability and willingness to learn new tools and technologies.
Competitive salary and benefits package.- Opportunities for professional growth and development.
A supportive and collaborative work environment.
- Exposure to the latest trends and technologies in the digital and e-commerce space.
Interested candidates are invited to send their resume and a cover letter detailing their qualifications and experience to [Confidential Information]. Please include Back Office Executive cum E-commerce Back End Operator in the subject line.
Job Type: Full-time
Pay: 12,
- 00 - 23,000.00 per month
Schedule: - Day shift
Supplemental pay types:
Performance bonus
Experience:
- total work: 1 year (Preferred)
Language:
Work Location: In person
