We are hiring for Helpdesk Executive at KPlus Infotech Pvt Limited Handle incoming customer calls professionally and efficiently.
- Coordinate and assign calls to the appropriate IT Hardware Engineer.
Accurately document customer interactions and solutions provided.- Collaborate with colleagues to resolve issues and escalate complex problems when necessary.
Experience in customer or technical support.- Strong communication skills and ability to work effectively in a team.
9:30 AM - 6:00 PM
- Working Days: Monday - Saturday
_Interested candidates can come directly for an interview._
- Interview Venue: 42, 1st Floor, Sarvodaya Industrial Estate, Off Mahakali Caves Rd, near Paper Box, Gundavali, Andheri East, Mumbai, Maharashtra 400093
Date: Monday to Friday
- Time: 10:00 AM - 04:00 PM
- Contact Person:* Ashwini Bedekar
Job Types: Full-time, Permanent
Benefits:
Shift:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 3 years (Preferred)
Language:
Work Location: In person