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Central Book Shop

Back Office Executive

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  • 10 days ago
  • Over 50 applicants

Job Description

  1. Sales Order Entry:
  • Accurately input sales orders into the system based on purchase orders received from customers or the sales team.
  • Ensure all details, including product codes, quantities, prices, and discounts, are correct before finalizing the order.
  • Monitor and maintain accurate order data in the system for invoicing and delivery purposes.
  1. Order Verification:
  • Cross-check orders to ensure there are no discrepancies in product specifications, pricing, and quantities.
  • Liaise with the sales team and customers to resolve any issues or inconsistencies before processing the order.
  1. Communication and Coordination:
  • Collaborate with the warehouse, logistics, and dispatch teams to ensure timely and accurate order fulfillment.
  • Provide regular updates to the sales team on order status, stock availability, and expected delivery timelines.
  1. Documentation and Reporting:
  • Maintain an organized record of all sales orders and related documentation for audit and reporting purposes.
  • Generate and share daily, weekly, and monthly sales order reports with management to track performance and order status.
  1. Customer Service:
  • Handle customer queries related to sales orders, including changes, cancellations, or status updates.
  • Ensure that customer orders are processed efficiently and that any delays or issues are communicated promptly.
  1. Process Improvement:
  • Identify and suggest improvements in the sales order processing workflow to enhance efficiency and accuracy.
  • Work with the IT department or relevant teams to address system issues that may impact order entry.

Bachelor of Commerce (B.Com), Bachelor Of Computer Application (B.C.A)

More Info

Role:Back Office Processing

Industry:B2B

Function:Operations

Job Type:Permanent Job

Skills Required

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Date Posted: 14/11/2024

Job ID: 100319945

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About Company

We provide complete educational services in India.

With over 75+ years of experience in the books trade and publishing. Central Books was formed with a view to provide educational books that would enable every student to reach the pinnacle of success in his/her chosen career.

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Last Updated: 14-11-2024 00:40:04 PM