AWS Connect Engineer

Job Title : AWS Connect Engineer

Location : BGLR/CH/HYD/MUM/PUNE/Dehli NCR

Experience : 6 to 12Yrs

Skills : AWS Connect,Lambda,Dynamodb

Job Description :

• 1-2 Year hands on experience in building call flows and IVR within AWS Connect and configuration and Implementation of the Amazon Connect Platform
• 5-7 years of hands on experience with Cloud based VoIP systems design, implementations, support, monitoring, and security. With emphasized experience on: Contact Center
• Configuration, Queues and Prompts , Routing Profiles, Agent/User Management
• Establish and maintain strong collaborative relationships with internal and external strategic partners as well as critical IT infrastructure service providers
• Experience with AWS Services that include Amazon Connect, Lambda, S3, Athena, Kinesis, DynamoDB, Lex
• Code/Scripting capabilities (Python, JAVA)