Job Description
- Educational Qualification: Diploma/ BE / Btech / Mtech
- Fixed annual CTC: 22- 26 LPA
- Variable Compensation: Yes
- Department: Service
- Reporting to: COO & Director
- Number of reportees: 10-12
- Work Experience: 12 to 16 years of Main Engine and Propulsion System.
Purpose of the Perticular Role:
- This is a very pivotal role in Neptunus by being the technical authority for all teams, managing the technical accuracy of sites, spearheading people development initiatives and capability building.
- This role is critical in ensuring the growth and success of the organisation by nurturing talent, enhancing capabilities, and identifying opportunities for business expansion.
About Neptunus
- Across industries, current machinery maintenance practices lead to a lot of wasted time, money, effort and resources. Neptunus mission is to Change the Way Maintenance is done in Industry.
- By bringing in cutting-edge technology into maintenance, we shall give our Customers higher reliability and uptime of their assets, help them contribute to environmental sustainability, save money in their operations and get higher peace of mind.
- We work in the energy sector with a focus on engines and propulsion systems in Marine, Oil & Gas, Defence, Industrial Power Plants in Asia, Middle East, Africa and Europe.
What will you get by working at Neptunus
- Be part of our Vision to be a Great Service Brand and a Fulfilling Workplace
- Great earning opportunities in terms of salaries and bonuses. If you are a higher performer, attractive wealth creation programs such as our Growth Driver Program and ESSOP programs.
- Strong benefits such as hybrid working, loan policies, family insurance, Children's Health Fund, free mental health support and exciting reward and recognition programs.
- Opportunities to solve new challenges, learn new technologies, experience different cultures and develop yourself and grow.
- If you are hungry, self-motivated and able to deliver excellence, you will certainly thrive and advance your career at Neptunus.
What will you get by working at Neptunus Key Results ( What will I be accountable for and Activites:(What will I be accountable for)
#1 Provide Technical Solutions and Support for projects to ensure Business revenue targets are met, ensure zero
rework, zero delays and high Customer Delight on every job.
- Lead Team of Project Engineers who will support the Sales and operations team for technical matters throughout the entire enquiry to invoice workflow.
- Working with Customers to understand scope, validating parts list, documenting Technical Requirements, validation Work Completion Reports of the project keeping in mind Neptunus philosophy of optimising parts list. This will ensure no rework and errors.
- Provide guidance and decisions on technical issues to all functions across Neptunus offerings- Engine models such as CAT, MAN, Wartsila, Niigata, EMD engines, different thruster models such as Nakashima, Kawasaki, Niigata and technology products such as Engine Condition Monitoring System, Oil Quality Management Systems.
#2 Drive Continual Improvement in Delivery to reduce time by to day every site compared to the Bar Chart.
- Work on corrective actions from past learnings, site debrief and customer interactions so that Quick Service can become a competitive advantage. Build capability through upgradation, adoption and training of technology and tools such as Condition Monitoring Systems.
#3 Build Capability, Develop People and Plan for Succession
- Design and execute training and development programs to enhance skills and competencies of Service Team members based on competency framework
- Establish and monitor career development plans for Service Team members, providing them with growth opportunities within the organisation.
- Hire and onboard fresh talent so that there is constantly a pipeline of fresh ideas, skill and perspectives within the team and strong succession planning
#4 (In the Future) Enable Business Expansion (on the capabilities front) as per our Strategic Plan
- Evaluate and integrate potential suppliers, capabilities, and partnerships to enhance our service offerings Stay updated on the latest advancements in engineering, marine, oil & gas, industrial, and defence sector and bring ideas to the table
What Does The Role Not Include
The role does not include any logistical, coordination, pricing and commercial related matters related to regular site deputation. This is handled by the Service operations and commercial operations team as of now.
Knowledge / Skills / Behaviors - Must have (M) / Nice to Have (N)
Knowledge ( Functional and Non- Technical)
- Strong Knowledge of internal combustion engine - operation, repair & maintenance, retrofits. 5+ years of hands-on experience on medium speed and high speed diesel engines and 3-5 years of managerial experience. This must translate into decision making ability.
- Basic knowledge of automation, electrical and control systems to know how it influences engine operation
- 4-5 years of work experience in a fast paced industry such as Marine, Ship Repair, Oil & Gas Drilling
- Knowledge of propulsion systems
Skills ( Functionl and Non-Technical)
- Good Communication in verbal and written English to be able to communicate information clearly and translate knowledge into a written report and on Customer requirements.(M)
- Attention to detail so that getting information, comparing lists, looking at manuals and translating information into a document is possible.(M)
Behaviors (Technical and Non-Technical)
- Mindset to dive deep into problems, find solutions and implement them.(M)
- Mindset of delivering outcomes daily - driven by timelines and challenging jobs. (M)
- Mindset of learning, continual improvement and delivering excellence(M)
- Interest in emerging technologies and trends in engineering, O&M and related industries.Hunger to grow / Work under pressure (N)
Challenges Of The Role
- Adapting to changing and requirements priorities of Customers during a project on site. (example: scope changes, bar plan changes)
- Ever increasing Customer expectation in quality, velocity and cost from their service provider. Therefore we need to respond quickly, find solutions by coordinating internally or externally with technical experts.
- Finding a balance between optimizing parts and finding no shortfall when a project starts.
- Art of raising RED FLAGS - that affecting QVC has to be timely and proactively
Key Linkages
- Internal: The candidate will have access to the Service Management team, Technical Leads, and Senior-most Management - Directors, Head of Departments.
- External: Customer or customer Reps - Including Foreign Nationalities - India / Abroad.
