The Opportunity
Being the driver for Business Development Retail Transit Vertical (Hardware and Solution Sales) you will be responsible for driving business growth, developing new business opportunities, and building long-term relationships with key stakeholders. This role requires a strategic thinker with a deep understanding of the retail industry and a proven track record of achieving sales targets. We are seeking an experienced Senior Manager of Business Development with a strong background in the Retail and Transit domain to manage our hardware and solution sales
Key Responsibilities Include
- Strategic responsibilities
- Incubation of Retails Transit product and solutions business vertical
- Build a robust long term strategy and frame a comprehensive business plan for penetration in Retail and Transit vertical
- Facilitate products and solution development for offering in Retail and Transit ecosystem
- Liaise with ecosystem partners like Switch, Processors, Card schemes, Regulators, TSP e
- Functional responsibilities
Business Development
- Develop and implement comprehensive business development strategies to achieve sales targets in Retail Transit products and solutions.
- Identify and pursue new business opportunities by analyzing market trends and customer needs.
- Create and execute effective sales plans to expand the company's market presence and customer base.
Sales Management
- Manage the entire sales cycle from prospecting to closing deals, ensuring a high conversion rate.
- Build, Lead and mentor a team of sales professionals, setting clear objectives and providing ongoing coaching and support.
- Monitor and analyze sales performance metrics to ensure targets are met or exceeded.
Client Relationship Management
- Build and maintain strong relationships with key decision-makers.
- Act as the primary point of contact for major clients, addressing their needs and ensuring customer satisfaction.
- Develop customized solutions to meet the specific requirements of clients
Market Research And Analysis
- Conduct market research to stay updated on industry trends, competitive landscape, and emerging technologies.
- Provide insights and recommendations based on market analysis to inform business strategies and product development.
Collaboration And Coordination
- Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless execution of sales strategies.
- Collaborate with partners and vendors to enhance the company's product and service offerings.
Reporting And Documentation
- Prepare and present regular reports on sales activities, pipeline status, and market conditions to senior management.
- Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
Key attributes for success [Example]
- Customer centric approach and orientation
- Collaborates and manages vendors that supply solutions to enhance the company s product(s)
- Has to be a creative and innovative technologist to be successful
Team people management, especially w.r.t design architecture and the review of these; management of conflict
Understanding of budgets and business-planning
Excellent communication skills
Personal authority and integrity with proven ability to establish relationships
Establish trust, responsive to change/adaptability; learn continuously/improvement-orientation, proactive, positive joyful.
Strong demonstrated experience in interaction with cross functional heads and continuously questioning the status quo and raise the bar in improving quality, collaboration and experience
A leader who can communicate an inspired vision and a sense of core purpose and motivate the entire organization
You will earn brownie points if you have [Example]
Headed a team or Part of Team as a senior member for developing a Govtech Product and/or platform based on cutting edge future technologies
Part of any Technology Framework development like UPI , etc will be added advantage
Knowledge of Global retail and transit technologies and regulatory issues/compliance (Example what is used in say Africa, Latin America etc, what are local ecosystem)
Working experience with both product and services technology
Qualifications
Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is preferred.
10 to 15 years of experience in business development, sales, or a related role within the retail domain.
Proven track record of managing hardware and solution sales, achieving sales targets, and driving business growth.
Strong understanding of the industry, including its challenges, trends, and regulatory environment.
Excellent leadership and team management skills, with the ability to motivate and inspire a sales team.
Exceptional communication, negotiation, and presentation skills.
Strong analytical and problem-solving abilities, with a strategic mindset.
Proficiency in CRM software and Microsoft Office Suite.
Ability to travel as needed to meet with clients and attend industry events.
