AVP Learning & Development

Job description: AVP L&D role

Why do we need this role

NAB Innovation Centre, India has a robust Learning sub-function under People and Culture function to support NAB India colleagues learning requirements. This role will play a key role in supporting execution of NAB India L&D strategies to ensure our colleagues are clear, capable and motivated in their roles. This role is responsible for:

Driving world-class learning interventions in accordance with NAB Group governance, processes and standards

Identify learning gaps and design and enable deployment of bring in best L&D practices based on feedback and recommendation basis Kirkpatrick model of Learning

Measure training impact / effectiveness of all training programs and take counter measures

Deliver training sessions on behavioral competencies as per L&D strategy including scheduling, launching learner surveys etc.

Responsible for Learning Dashboard and drive automation wherever possible to track attendance, metrics to generate program scorecard for participants

Liaison with internal stakeholders and vendor partners to plan program activities & ensure great learner experience.

Analyze and evaluate the effectiveness of the programs by collating program data, generate relevant insights to communicate

Collaboration with broader NICI P&C function to ensure alignment across core P&C initiatives

What and how is it expected to contribute to results

Work closely with the L&D Lead to identify gaps and develop learning solutions/ initiatives that comply with NAB Group governance, processes and standards, ensuring scalability, cost-efficiency, accessibility, solution quality, and business impact.

Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)

Evangelize digital learning through all learning solutions offered (Self-Service)

Work closely with all internal teams for the smooth execution of training programs

Ensure training records; budgets are updated for audits and metrics reported monthly

Explore automation, data-driven and digital approaches to augment learning operations

Key tasks; accountabilities and challenges of this role

What are the tasks or activities which this role is responsible each day

• LNA-Learning Need Identification / Training Need Analysis
• Training Delivery -virtual & classroom sessions
• Content design, development & deployment
• Vendor management
• Training Evaluation & Effectiveness
• LMS
• Internal Communication
• Determining gaps in current role specific learning offerings, cross-culture coordination, adjusting learning to fit Indian market

What and how is it expected to contribute to results

• Successfully develop and implement ROI based learning initiatives that have a measurable impact against business metrics.

Experience

Demonstrated experience in leading mid to large scale initiatives that execute against desired business outcome

Demonstrated experience in end to end development and deployment of learning solutions catering for multi-modal delivery including face-to-face and digital offerings.

Demonstrated experience in contemporary design practices including human centered design and modern learner best practice approaches

Demonstrated experience in learning-based strategic thinking and strategy development

Proven experience in stakeholder engagement and management contributing to the realization of strategic outcomes through learning solution development

Essential capabilities

• Understanding of Learning and Development Strategy and methods
• Familiarity with e-learning platforms and practices. Proficient in MS Office, Learning Management Systems (LMS)
• Experience in project management and budgeting
• Excellent communication and negotiation skills
• Ability to deliver multi-modal solutions that cater for modern learner best practice (digital, virtual, social etc.)
• Skilled in project delivery with the ability to set objectives, develop and manage project plans, manage risks, and evaluate success.
• Adept in stakeholder management to engage senior stakeholders, understand their needs, and manage expectations.

Other capabilities

• Experience with developing learning solutions for start-up businesses
• Added advantage Experience of working with Australian counterparts and an underlying understanding of Australian cultural norms

Qualification Requirements

• Tertiary qualification in Management, Education or Organizational Psychology