Job Description
Title: AV Engineer
Exp erience: 5 to 6 years
Location: Noida (Hybrid)
Skills:
Must have: Excellent Video -Conferencing skills
Candidate would be responsible for providing operational support for customers
Video Conferencing infrastructure ( Cisco + Microsoft Teams Rooms (MTR) + MS
Teams).
Should have knowledge on Integrated rooms setup with Crestron control systems +
DM Switcher & Biamp DSP, Multiple cameras and Extenders
Should be well versed with IP Telephony (CUCM, Gateways, SBC)
Identify, track, and resolve problems within the AV systems that are required in a
large integrated conference room.
Exposure to Video Codecs fro m Cisco /Polycom /Crestron /Logitech /Dolby /Neat/
Jabra
Incident management through SNOW, basic Monitoring, Troubleshooting, and
liaising with vendor or internal L3 teams to fix hardware/software issues.
Documentation Maintain system documentation and prepare periodical reports.
Having knowledge on networking concepts & protocols is a plus.
Should be able to provide Day -to -day support, remote installation, configuration
and troubleshooting of video conferencing equipment
Must have strong communication skills , both written & verbal and the ability to work
in a team.
Exposure to MS Teams, Crestron Toolbox & MS PowerShell programming is an added
advantage.
Technologies :
Audio DSPs, Video Codecs, Control systems, Cisco Call Manager, MS Teams, MTRoA
& MTRoW systems .
Qualification : Bachelors in Engineering
