Job Description
Skills:
Responsibilities
Microsoft Excel, Microsoft Word, Strategic Communications, Teamwork, Strategic Planning, Self driven, Customer Service, OperationsComplianceandAuditOperator AboutAILeanInc. AILeansitsattheheartofthetechnologyindustry,automatinglegalprocessesforourclientsintherapidly growingworldofrealestateandselfstorage.Ourteamispassionateaboutwhatwedo.Wearefascinatedbythe worldwelivein,andtheendlesspossibilitiestechnologyandartificialintelligencebringtothetable.Weworkhard andgenuinelybelieveinthegoodoldsayingteamworkmakesthedreamwork.Joinourwonderfulteamof innovatorsandgrowyourcareerwithus! Overview AstheOperationsComplianceandAuditOperator,youwillberesponsibleforensuringtheentireprocessfrom lientoauctionprocessis100%compliantandthattherearezerowrongfulsales.Youwillmeticulouslycheckthe workperformedbyyourselfandyourteammates.Youwillberesponsibleforensuringalldigitalnotificationsand lettersaresentoutandlocatedwithinoursoftwareontimeandaccurately.Regularfunctionsincludedocument managementandauditingforeachoftheliensinthesoftware.Eachofourclientshavetheirownauction schedule,andabilitytostayorganizedandjugglemultipleschedulesiskey.Youwillbeworkingcloselywith OperationsComplianceandAuditManagertoensureopenlinesofcommunicationaboutanypotentialroadblocks aswellassuccesseshappensfrequently,proactively,androutinely.Thisrolerequirestheabilitytoadhereto immovabledeadlinesandexpertprojectmanagementskillssoifyouaresomeonethathasnevermissedadue dateandtacklesassignmentsassoonastheyrecreated,thisrolemaybeforyou. RolesandResponsibilities:
Ensurealldocumentationiscompliantandstoredintherightlocationinourdocumentmanagement system,inoursoftware Ensurethereconciliationtrackerisdatedateveryaudit
CompleteanauditChecklistaftereverybatchacknowledgingeverysinglelienwasreviewedandis accurateandcompliant
Committoaregularauditingscheduleateverystagetoensurecompliancy
PerformfinalauditofallinformationfortenantsscheduledforgivenauctioncycleusingourAudit Checklist EnsureissuesandrisksarereportedimmediatelytotheOperationsComplianceandAuditManager
SkillsandRequirements
MinimumEducationalRequirement:BachelorsDegreefroma4yearaccreditedinstitutionorequivalent workexperience ExpertiseinProject&multitaskManagement,abilitytohandleavarietyofclients, ExperienceinDelinquentTenantManagementandSelfStorageIndustryisaplus IntermediatetoAdvancedExcelskills Extremeattentiontodetailandanaturalintuitionfornoticingerrors Strongverbalandwrittencommunicationskills ExcellentCustomerServiceSkillsandabilitytohandleclientcommunicationswithdiligenceandrespect
A I Lean Inc. | 10 P ost O ffice Square, B oston, M A 02109 | w w w .ai-lean.com
Abilitytobeateamplayerandworkinadynamicenvironment;willingnesstosupportalldivisionsas necessaryandpitchinwhereverhelpisneeded
Abilitytoadapttodifferentclientexpectationsandprocedures WorkingatAILean Wedeliveronourmissionandvisioneverydayguidedbyourcorebeliefsandkeyprinciples
GrowthMentality:Welovetolearn.Fromeachother,oursuccesses,andourmistakes.Wedontshy awayfrommistakesbutinsteadfacethemheadon,dissectthem,understandthem,andusethemto makeournextmoveevenstronger. Innovation:Weweaveinnovationintotheeveryday.Wearepassionatebrainstormersandwelcomeall ideasforimprovement.Noideaisasillyone!Wewanttohearitall. ClientSatisfaction:Webuildfailproofprocessesandprovideourclientswithastellarcustomerservice experience.Wetakeclientcommunicationsandconcernsveryseriouslyandtheyareoneofourtop priorities. FutureOriented:Wearebigplanners,andwelovetothinkahead(sometimeseven90daysaheador more!).OneofthebestthingsaboutAILeanisthateverythingmovesquicklyandthereisneveradull moment,meaningweactfastandstayonourtoes,keepingaheadofthecurveandmakingdecisions todayforanevenbettertomorrow.
GoodVibes:Lastbutcertainlynotleast!Ourworkcanbeintense.Weareworkingwithlargeclients, developingthesmartestsoftwarewecan,andbalancingdelicatelegalproceduresallatonce.Butwelove tolaughandvalueaworkenvironmentwhereeveryonefeelsfreetobethemselves.Wehavebeen knowntospontaneouslyplaytheMissionImpossiblethemesong.Dontbesurprised. AILeanisproudtobeanequalemploymentopportunityandaffirmativeactionworkplace.Weconsiderall qualifiedapplicantswithoutregardtorace,ethnicity,sex,pregnancy,sexualorientation,genderidentityor expression,nationalorigin,militaryandveteranstatus,disability,genetics,oranyothercategoryprotectedby federallaworAILeanpolicy. We're eager to connect with talented individuals like you. Send your application to [Confidential Information] and let's explore your potential here. A I Lean Inc. | 10 P ost O ffice Square, B oston, M A 02109 | w w w .ai-lean.com
