- up new environments to host Atlassian applications, including Server and Data Center
- Assisting clients with new environment setup based on best practices and recommendations
- Installations and configurations of new Atlassian applications
- Upgrades of existing Atlassian applications to the latest versions
- Migrations of existing Atlassian applications from existing to new environments
- Consolidations of multiple Atlassian applications and environments
- Migrations from 3rd party tools into Atlassian applications
- Migrations to/from Atlassian Cloud
- Installations and configurations of external authentication systems, such as AD, LDAP, SAML, SSO, OKTA, OneLogin, etc
- Installations and configurations of third party add-ons for Atlassian tools to provide enhanced capabilities
- Provide support to client administrators and users to ensure the success of implemented solutions
- Troubleshoot various issues and problems and design creative technical solutions
Qualifications and Skills:
- 3-5 years of experience with configuration and administration of Atlassian Products
- Hands-on experience setting up, managing, upgrading, and migrating Atlassian tools in Server and Data Center environments
- Hands-on experience with Infrastructure setup for both Server and Data Center environments
- Working experience consolidating multiple Atlassian environments
- Working experience migrating Atlassian tools to/from Atlassian Cloud
- Deep experience with Linux and Windows-based operating systems
- Prior system administration experience and understanding of associated concepts like networking, access, storage, database, resource management
- Able to analyze and review current environments to determine potential areas of improvement
- Conceptual and practical knowledge of SDLC and Agile Frameworks
- Demonstrate excellent communication skills (written and verbal) including the ability to effectively communicate with internal and external customers
- Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment
- Ability to manage multiple clients and deliverables at any given time through effective time management and planning
- Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment
- Experience in consulting and solution-based professional services, is a huge plus!
Education and Certifications:
- Bachelor s degree in Computer Science or related field, or relevant work experience
- #LI-SB 1
