- Experience with Desktop & Laptops like Assemble, Disassemble, Installation, Troubleshooting & Configuration.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
- Good Experience in IP Addressing, Active Directory, O365, DNS & DHCP.
- Good Experience on Windows Server (Server 2008, 2012 & 2019) and client OS like 8, 10 & 11.
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and virtualization.
- Experience in troubleshooting Internet configurations and email client issues.
- Experience in configuring Switches, Routers, Firewalls & Wireless APs.
- Configure and manage Data backup.
- Provide technical support for internal and external users about software or hardware-related issues.
- Experience in customer support.
- Certifications like CompTIA Network+ or CCNA, MCP (Microsoft Certified Professional) is an added advantage.
Qualification/Competencies
Educational qualifications: BCA, MCA
Experience: Minimum 5 Years
Preferred Industries: Solar/Heavy Machinery industry/any other
Competencies/skills
- Good written and verbal communication skills.
