1. To follow up for the outstanding payments of clients, including bills submissions.
2. Compulsory client meeting which is in overdue bracktet of more than 15 days and more from due date. Minutes of meetings with clients to be circulated on email to all relevant stakeholders (Business Head/KAM, Credit Head, HO Head and relevant Zonal Director) within 24 hrs of the meetings. MOM for every meeting needs to be circulated.
3. Identification of deduction- post MR entry preparation along with the reasons to be identified and relevant approvals to be obtained for closure of the bill. Approval for genuine deduction to be taken from Business Head/Zonal Head. For non-genuine deduction: Take help of Zonal Credit Head to close the loop with client and if no agreement is being reached, then has to be advsied to Business Head for approval taking help of Zonal Head. All this communication needs to be compulsory keep Central Credit Head (Saurabh Ji) in loop
4. Preparation of documents and other information for sending Legal notice
5. Verification of the short payments as per the SOP.
