Job Summary
- The role is based in Bangalore and reports to the Head of Ops Risk Product & Valuation Control.
Key Responsibilities
Strategy
- Acting as a first line of defence. Primarily to address the queries raised by business on various Procedures & Policies related and help them to comply with Group Policies & Procedures.
- To adhere Group ORF procedures, Perform control monitoring testing on an ongoing basis, the design and effectiveness of key controls using the CST, Key Control Self Assessment (KCSA) and Key Control Indicators (KCI) framework
- Support and provide guidance to Responsible Persons (RPs) to ensure integrity, quality and completeness in the execution of KCI, CST & KCSA.
- Coordinating between EUC finance team and PC-VC on the EUC registration process and publishing MI related to EUCs.
- Provide support on the Migration governance and present Score Cards/MI to various forums like Operational Excellence Forum, CRC & FRC etc.
- Prepare BIA documents, Call tress testing documentation and facilitate BCP testing on the Business resiliency support.
- Proactively monitor OR events (internal or external) and escalate significant events to Direct Line Manager as appropriate.
- Encourage the development of an appropriate risk culture and discipline in PC-VC.
- Ensure proper functioning of day-to-day controls, by performing periodic assessment and monitoring activities as well as timely identification, escalation and resolution of risk issues
Business
- Operational Risk Team supports PC VC function on ORF roll out, Control monitoring testing ( CST, KCSA & KCI), updating results in EORP, Monitoring of Open Ops risk events for closure, EUC inventory & registration process, Migration governance (Ops Risk), Business Resiliency documentation & support during BCP event. Team is being engaged on interpretation & implementation of group policy/ procedures and regulatory requirement within PC VC.
- Coordinating, driving and directing effective compliance by embedding an effective Enterprise Risk Management Framework) within PC-VC to ensure all areas manage operational risks in a proactive, risk based and disciplined manner.
- Ensure proper functioning of day-to-day controls, by performing periodic assessment and monitoring activities as well as timely identification, escalation and resolution of risk issues.
- Ensure residual risks are maintained within the risk appetite for PC-VC
- Ensure compliance with Operational Risk policies, procedures, and applicable external laws and regulations within PC-VC
Processes
- Ensure adherence to SLA's, KPI's, Internal metrics & FMG wide policies.
- Identify/ manage risk and control breakdowns.
- Develop & Maintain effective and standard processes. Maintain KOP's/DI's.
- Support change project initiatives and conduct User Acceptance Testing for enhancements to current systems or migration to new system.
- Production of monthly packs and assist in implementation of sound controls and consistent processes around Monthly packs.
- Client Analytics Understanding Client performance, relationship, and resource consumption.
- Production and validation of CF scorecards for measuring business performance.
- Bespoke analysis surrounding ledger and client balances and helping the business achieve its target
Governance
- Coordinating, driving and directing effective compliance by embedding an effective Enterprise Risk Management Framework) within PC-VC to ensure all areas manage operational risks in a proactive, risk based and disciplined manner.
- Ensure proper functioning of day-to-day controls, by performing periodic assessment and monitoring activities as well as timely identification, escalation and resolution of risk issues.
- Ensure residual risks are maintained within the risk appetite for PC-VC
- Ensure compliance with Operational Risk policies, procedures, and applicable external laws and regulations within PC-VC
Qualifications
- Masters / Bachelor in Finance or Risk Management
- 8+ years of Operational Risk experience preferably in Finance area.
- Strong control mindset
- Positive attitude.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
